Below you will find FAQs relating to iFollow.
What is iFollow?
The EFL has improved the PlayerHD service, which was relaunched and renamed iFollow from the 2017/18 season onwards. As part of your club's website iFollow will offer fans, based in the UK and Republic of Ireland, access to live audio commentary, as well as extended highlights and exclusive behind the scenes videos in HD, across desktop, mobile, tablet and app.
What devices does iFollow work on?
iFollow is available across desktop, mobile, tablet and app. Users watching matches live on a mobile will have to use the iFollow app, which is available via the App Store and Google Play Store. There is currently no available app on the Amazon Appstore.
What clubs offer iFollow subscriptions?
Only clubs who have opted in to utilise the iFollow platform will be able to offer subscriptions to iFollow. These clubs are known as EFL Digital clubs which include the iFollow platform. To check whether your club has opted in to utilise iFollow see below, or click here.
Why do fans in the UK and Republic of Ireland not have the same access to iFollow as international fans?
Under the EFL’s existing broadcast agreement with Sky Sports clubs are unable to offer fans in the UK or Republic of Ireland the same access to iFollow as international fans.
When can I subscribe from?
Now! iFollow is now available as part of all EFL Digital clubs’ websites.
How do I subscribe to iFollow?
Simply click here and select your club from the list shown. You’ll be directed straight to your club’s iFollow page where you can subscribe.
If I live in the UK or Republic of Ireland and subscribe to iFollow, will I be able to watch games on iFollow when travelling abroad?
No, in order to live stream games on iFollow you would need to purchase a separate pass whilst based abroad, that requires a local bank account and local address. Upon your return to the UK or Republic of Ireland you would not then be able to watch games but you would be able to listen to live audio match commentary on either of your passes.
I am logged in elsewhere, but want to follow the audio commentary on another device. Is this possible?
Yes. The system will automatically stop playback on any other devices and the most recent log in will take precedent.
I can't find a button to click through to the live video stream, how do I access it?
The buttons to click on to follow the audio commentary will not appear until 30 minutes prior to kick-off.
I have a different question that has not been answered. Who can I contact?
Please email iFollow@efl.com with any other queries.