FAQs

Please email tickets@suttonunited.net with any questions and we will get back to you as soon as we can but a quicker response to a lot of queries might be found here 

When will I receive my physical season ticket?

We will email all season ticket holders with downloadable tickets to gain entry for the 2023/24 Season. As with any usual digital ticket you can download and print it or save it to your phone.

A physical version of your ST will be available to purchase at a small charge (to cover production costs) at the beginning of July.

If you have any queries please email tickets@suttonunited.net

Current Season Ticket Holders with a seat have been contacted already via email regarding the renewal of their seat(s) for next season. All you need to do is activate your account, register and your seats are there ready for you to buy.

Any issues please email tickets@suttonunited.net ASAP and the club will get back to you

Please check your spam. If it’s not showing there please email tickets@suttonunited.net from the same email account you used to purchase and we can confirm your order.

Of course.  Email tickets@suttonunited.net and they will be able to help you. We will try our best to assist where we can.

Yes, digital sales are available in advance and on matchday, and you can buy at the shop as well, during the week or at the ticket booth on the day, but we can not guarantee there will not be queues so encourage all customers to purchase as far in advance as possible.

Each game is different, some clubs offer sales via their own website, some via our own website, but most with physical tickets available to buy in advance from the Suton United Club Shop. Open 10-12 Mon-Fri and from 12 onwards on matchdays or from 6pm on evening matches.

Concessions start at 60 years of age.

Of Course. From the club shop Open 10-12 Mon-Fri and from 12 onwards on matchdays or from 6pm on evening matches.

Yes when buying in person.

Oops, we are sorry! Email tickets@suttounited.net and we can help you

Sure! You can buy multiple tickets in one purchase and select seats that are together where available. If you come across any issues ask at tickets@suttonunited.net

Your season ticket does not gain you admission to Cup games

We will announce details of priority access with the details of each cup game, where relevant.  Keep an eye on the website and social media

Your ticket is yours to use – in the event that you cannot attend a particular game,  it is accepted that you may wish to make use of your ticket by giving it to a family member or friend for that game

Yes, your carer is eligible for a free ticket.  Please email tickets@suttonunited.net to arrange this, the earlier the better so we can look after you both properly. If you are buying a season ticket, you will need to register as a carer in advance of purchasing the ticket by emailing tickets@suttonunited.net.

It is always best to bring a form of ID with you – You may be asked to validate the ticket type you have purchased (adult, concession, junior, Young Person).

PARKING

Is there disabled parking available and can I reserve a place ?

We will always try and accommodate pre-booking all Blue Badge Holders on match days but cannot guarantee a space will be available.

Parking is available in local roads but we are mindful of our neighbours and respectfully ask that you park considerately, especially not blocking any part of a driveway access, or you may be towed away.

There is a large Multistorey Car Park in Gibson Road, SM1 2RF approximately 10-15 minutes walk, and is open 6am till 11.30pm on a Saturday and current cost is £5 All Day.

There are Parking Sites On Line, such as JustPark.com, which put you in touch with local residents who rent out their driveway, on match days, some are in Gander Green Lane, and adjoining roads. We have no affinity with any of these sites and no liability for them.

Please do! It’s johnparsons092@gmail.com

NOTE ALL MATCHES ARE SEGREGATED AWAY SUPPORTERS USE COLLINGWOOD ROAD ENTRANCE AND HOME SUPPORTERS USE GANDER GREEN LANE ENTRANCE.

WE RESERVE THE RIGHT TO REFUSE ADMISSION

We Hope You Enjoy Your Visit